CAREERS
Our team is the engine that keeps Accruit going strong. We are proud to have some of the top expertise in the industry supporting our clients and ensuring smooth transactions. In addition, our client services team boasts a Net Promoter Score (NPS) of 92, the highest rating in our industry. We are able to grow and serve our clients because of our core values, which we seek in every person we add to our team.
Curious
Curiosity drives us to seek out new information and experiences. Asking probing questions to better understand, to learn, or to challenge ideas are how we grow both individually and as an organization. Approaching challenges with a curious mind opens up opportunity for innovation and expansion.
Creative
Creativity is what pushes us to find new and innovative solutions. A creative mind works generate or recognize ideas, alternatives, or possibilities. It enhances communication with other team members and helps inspire us to push the limits of our thinking.
Collaborative
A spirit of collaboration is built on a foundation of mutual respect and inclusivity. Our teams regularly work in a cross-functional matter, supporting each other in achieving objectives and contributing ideas. Honesty and integrity are the foundations that foster effective teamwork.
Competitive
A competitive spirit is results-driven and focused on the overall growth of the company as well as self. We strive to be the best in our industry, and that starts with having a team comprised of the best individuals. We push each other toward greatness and hold each other accountable.
Work with us
We are always seeking top talent to join our team. If no open positions are listed below, we welcome you to submit your resume for consideration.
Client Services Coordinator
Location: Denver, Colorado
Summary:
This position is responsible for providing exceptional customer service to the organization’s clients. Duties include onboarding and training of new clients, trouble-shooting technology issues, and maintaining strong client relationships.
Duties and Responsibilities:
Executing on subject matter experts’ consultations with clients.
- Preparing transactional documents and agreements both manually and via software applications related to company service offerings.
- Maintaining client files, reports and providing administrative support as may be required.
- Assisting with cash management (banking and funding) to service client accounts.
- Providing support to clients including troubleshooting and problem escalation as needed.
- Providing strong, consistent customer service to all clients and maintains client relationships.
- Assisting with onboarding and training of new clients and retention of existing clients.
- Gaining knowledge and understanding of 1031 exchanges in order to independently provide service to clients.
- Fielding inquiries from clients via phone, email, and web-leads.
- Performing additional tasks or responsibilities as needed by the company.
- Preferred Qualifications of Position:
- Awareness of Certified Exchange Specialist (CES) Designation
- Title and An escrow agreement provides for the placement of money or other assets in the control of an independent third party in order to protect the parties involved in a transaction. The funds or assets are held by the escrow agent until it receives the appropriate instructions or until predetermined contractual obligations contained in the escrow agreement have been fulfilled. Escrow /Real Estate experience preferred
- Behaviors and Traits:
- Company Values: Creative, Collaborative, Competitive, Curious
- Highly ethical
- Comfortable not knowing answers, but resourceful and able to resolve issues
- Open to receiving and providing feedback
- Sociable – client facing
- Flexible and adaptable
- Highly self-motivated and directed
- Inquisitive
- Detail-oriented
- Partnering
- Confident
- Open to training and learning
Job Type: Full-time
Pay: $40,000.00 - $55,000.00 per year
Please send your resume to: suzannahs@accruit.com today!